IMPORTANT LEGAL NOTICE
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use (\"Website use Terms\"), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
INTRODUCTION AND OUR ROLE
1.1 Fudcheff Hospitality Service is a company
registered in India with our registered office at Shop 64 ,APMC , Opposite RTO
Office Peth Road Nasik . Fudcheff.com™
provides a way for you to communicate your orders to Delivery Partner
Restaurants (\\\"Delivery Partner Restaurants\\\") displayed on this
1.3 If you have any problems with your order you can contact our customer care team by clicking on the \\\"Feedback tab and filling in the required fields or by calling our customer care phone number shown on this Website. One of our customer care team members will contact you and try to solve the issue you are facing with your order.
1.4 An important part of our quality control process is that consumers provide ratings and feedback on the website to reflect their experiences with restaurants. Please note that any complaint must be lodged with our customer care team using the method described above within 48 hours of placing the order.
1.5 Fudcheff.com™ may call, send sms and/or use other possible modes but not limited to Electronic or Printed medium for collecting its customer feedback.
1.6 You may access some areas of this Website without making a Fudcheff.com™ food order, and registering your details with us. Most areas of this Website are open to everyone.
1.7 By accessing any part of this Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you must leave this Website immediately.
1.9 You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.
HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED?
2.1 Any contract for the supply of
Food Delivery from this Website is between you and the Delivery Partner
2.2 Once you have selected your order from the menu of your chosen Delivery Partner Restaurants you will be given the opportunity to submit your order by clicking on the Finish button. Please note it is important that you check the information that you enter and correct any errors before clicking on the Finish button since once you click on this input errors cannot be corrected.
2.3 If at any time prior to you clicking on the Finish button, you decide that you do not wish to proceed with your order, you should close the application window.
2.4 Upon clicking on the Finish button, in case you have selected Cash on Delivery (COD) payment Fudcheff.com™ will begin processing your order and we will send you notification by SMS or Phone Call or Both that your order is being processed. For online payment orders, on receipt of your payment, Fudcheff.com™ will begin processing your order and we will send you notification by SMS and email that payment has been received and that your order is being processed. SMS and email confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we or the Delivery Partner Restaurant will be able to fill your order.
2.5 In case of online payment, if any payment you make is not authorized you will be returned to the previous page on the Website and we shall not be obliged to provide the services.
2.6 Please note that once you have made your order and your payment has been authorized you will be able to cancel your order according to details in paragraph 5.
2.7 Please note that from time to time there may be delays with processing payments and transactions, on occasion this can take up to sixty (60) days to be deducted from your bank account.
PRICE AND PAYMENT